API Reference
  1. FlowMingo Public API
  2. Tickets

Update ticket

patch
https://app.flowmingo.io/api/v1/tickets/

Updates limited ticket fields in the workspace associated with the API key.
Supports status, priority, and partial customFieldData (merged with existing values).
Description, follower, and approver cannot be changed via PATCH.
To add a new message to the ticket thread, use POST /tickets/{id}/comments.
Archived tickets (status: closed) cannot be modified and return 403 (ticket_archived).
Requires scope tickets:write.

Path Params
string
required

Ticket ID

Body Params

At least one field is required.

string
enum

Legacy lifecycle status. Also updates the ticket form workflow status
(__workflowStatusId) to the first matching custom status for that phase.
For a specific custom status, set customFieldData.__workflowStatusId instead.
Cannot set closed (archive) via API — use the FlowMingo app.

Allowed:
string
enum
Allowed:
customFieldData
object

Partial custom field updates (merged with existing values).
Use __workflowStatusId for workflow status changes.
Description, follower, and approver cannot be modified via PATCH.
To append a public message, use POST /tickets/{id}/comments.

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Updated about 2 months ago

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Updated about 2 months ago

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