Add public comment (new ticket message)

Appends a new public message to the ticket thread (visible in the ticket chat).
Use this instead of PATCH when you want to add description text or replies.
Internal comments are not supported via the public API.
Archived tickets (status: closed) cannot receive new comments (403, ticket_archived).
Requires scope tickets:write.

Path Params
string
required

Ticket ID

Body Params
string
required
length ≤ 32767

Public comment text (plain text or HTML)

Responses

Language
Credentials
Bearer
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Response
Click Try It! to start a request and see the response here! Or choose an example:
application/json